Privacy Policy
Last updated: April 2026
1. Who We Are
Marsh Cleaning ("we", "us", "our") operates from Level One, Basecamp Liverpool, 49 Jamaica Street, Liverpool, L1 0AH, United Kingdom. We provide professional exterior cleaning services. Our contact email is info@marshcleaning.co.uk.
2. Information We Collect
We collect information you provide directly when you:
- Submit a contact or enquiry form (name, email, phone number, message)
- Call us by telephone
- Email us directly
- Engage us for services (address, property details)
We may also collect technical data automatically, including IP address, browser type, pages visited, and visit duration through analytics tools.
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide estimates
- Deliver the services you've requested
- Communicate about your project
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data under the following legal bases as defined by UK GDPR:
- Consent: When you submit a form or contact us
- Contractual necessity: To fulfil services you've engaged us for
- Legitimate interest: To improve our services and website
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 3 years after our last interaction unless a longer retention period is required by law.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
To exercise any of these rights, contact us at info@marshcleaning.co.uk.
7. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences.
8. Contact
For any questions regarding this privacy policy, contact us:
Marsh Cleaning
Level One, Basecamp Liverpool, 49 Jamaica Street, Liverpool, L1 0AH
Email: info@marshcleaning.co.uk
Phone: 07834 371759